Get in touch
Whether you're scoping a multi-agent rollout, stuck on a tool-calling bug, evaluating Enterprise plans, or reporting a security issue — there's a direct line to the right team below. We read every message.
- ~1 business day reply
- 24/7 Enterprise support
- Security disclosures welcome
Pick the channel that matches what you need and you'll reach the people who can actually help — no shared inbox black holes. Want to contact AI Agentics about pricing or a proof of concept? Talk to sales. Already building and hit a wall? Support sits next to the engineers who wrote the SDKs.
Before you write, it's worth a quick search of the documentation and the how to build AI agents guide — a lot of questions about ReAct loops, tool definitions, RAG, vector stores, and orchestration are answered there in minutes. For anything else, the boxes below go straight to a human.
How to contact the AI Agentics team
Four dedicated inboxes, each monitored by the team best placed to answer. Click to start an email.
Sales
DemosBook a guided demo, compare plans, or scope an Enterprise rollout with SSO, a signed DPA, and volume pricing. Email aiagentics.io@gmail.com and we'll match you with a solutions engineer.
Learn moreSupport
HelpStuck on tool calling, memory, retries, or an agent that won't converge? Reach the people who build the platform at aiagentics.io@gmail.com with your trace ID and we'll dig in.
Learn moreSecurity
DisclosureFound a vulnerability? Practice responsible disclosure at aiagentics.io@gmail.com. We're SOC 2 Type II audited, triage reports the same day, and credit researchers in our advisories.
Learn morePress
MediaJournalists, analysts, and podcasters: reach aiagentics.io@gmail.com for interviews, product briefings, data on agentic AI adoption, executive quotes, and logo and brand assets.
Learn moreWhat to expect after you hit send
Sales and general questions get a reply within one business day. Paid support plans carry an 8-hour first-response target during business hours; Enterprise adds a 24/7 on-call channel with a 1-hour SLA for production-down incidents. For faster, informal help — and to swap notes with other builders — join our Discord community, linked from the docs, where engineers and fellow developers answer questions in real time.
Response times you can plan around
Clear expectations by channel and plan — so you always know when to expect to hear back.
Sales & general
first reply
Paid support
business hours
Enterprise critical
24/7 on-call SLA
Security triage
day of report
Before you reach out
Sales and general inquiries are typically answered within one business day. Paid support tickets carry an 8-hour first-response target during business hours, and Enterprise plans add a 24/7 on-call channel with a 1-hour response SLA for production-down incidents. Security reports are triaged on the day they arrive.
Answers that don't need an email
Many questions are faster to solve with these. Skip the queue and ship sooner.
See AI Agentics in action
Book a demo to watch a production agent built live, or dive into the docs and start shipping today.